Pricing

We currently offer two subscription plans based on your package receiving needs:

• The Basic plan is $7.50 per month and allows up to 5 packages per month.
• The Premium plan is $15.00 per month and allows up to 15 packages per month.

Delivery Amigo accepts standard online payment methods available at checkout, including major credit and debit cards. The payment options available to you will be displayed during signup or when updating your billing details. All payments are securely processed through Stripe.

Subscriptions are billed monthly and renew automatically until canceled. Each billing cycle begins on your activation date and runs for one calendar month. You may cancel anytime through your dashboard, with cancellation taking effect at the end of the current billing cycle. No refunds are provided for partial months or unused subscription time.

Subscription plans cannot be changed once a billing cycle has started. Your current plan will remain active until the end of the billing month, and any requested plan changes will take effect in the next billing cycle.

Your subscription includes a 7-day pickup window starting from the time your package is marked as received by the Partner location. If the package is not collected within that period, a $2 late fee per package extends the holding period by an additional 7 days.

Please note that the late fee applies to each individual package, not to the subscription as a whole.

Standard package limits are up to 2 × 2 × 2 ft in size and under 50 lbs in weight. Packages that exceed these limits may incur an additional fee of $10–$100 per package, depending on the package dimensions, weight, and the Partner location's handling requirements. Customers are responsible for providing accurate package size and weight details at the time of booking.

When you cancel, no further renewals are charged. Your subscription remains active for the remainder of the billing period you have already paid for. You do not lose access immediately. Once that period ends, the subscription closes.

No. You may cancel your subscription at any time without a penalty fee. However, the current billing cycle you have already paid for is non-refundable.

No. Refunds are not provided for active or past billing periods, regardless of usage. This includes cancellations made mid-cycle or after a subscription renewal has already been processed.

The only circumstance where a refund may be considered is if the customer was incorrectly charged for a future billing cycle due to: (a) a verified system error, (b) a failed cancellation that was not processed despite a valid request, or (c) a duplicate charge.